| A | B |
|---|
| Apologize | To say one is sorry |
| Active Listening | Concentrating on what is said so that you understand and remember the message |
| Avoidance | Keeping away from |
| Concentrate | To give all your attention to |
| Conserve | Not to waste |
| Conflict Resolution | To solve opposing ideas or interests among people |
| Combustion | A chemical reaction where one or more substances combine with oxygen to produce heat |
| Diagrams | drawings showing how something works |
| Effective | Power to produce a result |
| Environment | Your surroundings |
| Establish | To begin |
| Exhaust | To use up |
| Irriated | To anger |
| Informed | To be given information |
| Interrupt | To make a break in |
| Implement | To carry out or put into place |
| Mediation | Process of settling a dispute with the help of a impartial third party |
| Monotone | One tone |
| Mediators | A person who is trained to be a go between to help others resolve conflicts peacefully |
| Negotiation | Discussing of terms betweens people |
| Non-verbal | Sending messages without words |
| Open-minded | A mind that is not predjudiced or decided |
| Opinions | Belief based on your judgment |
| Permission | To give the OK |
| Personality | Qualities that make you special |
| Procedure | A way of doing things |
| Prejudice | Strong feeling for or aganist something |
| Peer | People your age around you |
| Resources | Something you can use to acheive a goal |
| Resolve | To decide to make clear |
| Renegotiate | To discuss something over |
| Reschedule | to change the time of appointments |
| Rapport | A friendly relationship |
| Situation | The place of something or the state or condition of something. |
| Summarized | To tell in a shorten form. |
| Violence | Physical force usally resulting in harm |
| Verbal | Spoken communication |
