| A | B |
| Word Processing Software | Used to type documents made of mostly text, such as reports and letters. |
| Desktop Publishing Software | Combines text and graphics in documents. For example, newsletters, magazines, flyers, and reports. |
| Database Software | Organizes a collection of information. |
| Spreadsheet Software | Designed for computerized worksheets. With this program, a business can calculate sales figures or an individual can create a budget. |
| Presentation Software | Used to make professional presentations. Information can be presented that includes sound, animation, and video clips. |
| Voicemail | The technology used for leaving messages when no one is available to answer a telephone. This form of interactive technology is inexpensive and may be accessed by a user from any telephone. |
| E-mail | Messages are delivered from one users’ computer to another. This technology allows for instant memo composition and more informal contacts. |
| Touch screen computer | Allows the user to interact by simply touching a computer screen. |
| Kisok | Stand-alone sites at malls, banks, airports, and gift registries in retail stores. |
| E-tickets | Tickets that allow someone to travel or be admitted without carrying a paper ticket. |
| E-Commerce | Sales of products via the Internet. |
| World wide web | A means of accessing, organizing, and moving information on the Internet. |
| Web page | Like a page in a book, it is the smallest unit of information that can be accessed. |
| Web site | One or more web pages connected by hyperlinks. |
| Hyperlink | A highlighted word or symbol used to connect pages of a website together. |
| Web address | The identification and location on the web using a set of numbers, letters, and/or symbols. |
| Web browser | A program that makes it easier to search and retrieve information on the web. Netscape and Microsoft Internet Explorer are two of the most commonly used. |
| Web log | A web-based diary of encounters and personal opinion available to any user. |
| Search engine | A software program that searches web sites about a topic. Two of the most popular are Google and Yahoo. |