| A | B |
| Chronic Fatigue & Low Energy | Symptoms of Burnout |
| Negative Stress that leaves people feeling Angry | Distress |
| One who has a chronic sense of urgency and an excessive competitive drive. | Type A Personality |
| A-B-C System | Setting Priorities |
| Someone who takes great satisfaction in work but carries it to extremes. | Workaholic |
| Don't fight tension, let the energy give you a boost to start in on a difficult job. | Making stress work for you. |
| Learn how to be aware of when you become angry, then use that knowlege to prevent outbursts. | Controlling Anger |
| Positive stress that helps people meet challenges. | Eustress |
| Emotional Exhaustion | First Phase of Burnout. |
| Make changes in your job routine- schedule time for fun. | Overcoming burnout |
| Keep a calendar and a "to-do list". | First step in managing your time. |
| One who is relaxed, easy going and accepts change easily. | Type B Personality. |
| Can save time, and can also lead to wasted time. | Technology Paradox |
| Distribute a written agenda. | Time Management for meetings. |