ST:Management Training and Development A review of key concepts and terms. Tools A B Management Development A self-directed process aimed at developing managerial knowledge, skills and attitudes. Competency Model A list of specific competencies that the manager must master and demonstrate. In-house Training Organized training activities within the organization. Task Force Cross-departmental group to address organizational problems. Assessment Center Technique for identifying an individual's potential, training and development needs. Contract Learning Management trainees identify the master performers and seek assistance in learning specific job duties. Career Development Providing counseling and information services as part of self-directed learning. Job Rotation Shifting managers to other tasks to learn from experience. Training Center Centralized training facilities that are part of the corporate structure and away from the manager's day-to-day operation. Contractor Master performer who has agreed to a learning relationship, accepting responsibility for helping the trainee.