| A | B |
|---|
| Finance | Payment of wages |
| Administration | Storage and retrieval of documents |
| Transport | Arranges for delivery of goods to customers on time |
| Production | Monitor quality of goods produced |
| Company Secretary | Looks after legal matters - contracts, insurance etc |
| Human Resources | Recruitment, selection and training |
| Purchasing | Responsible for all items bought by the firm |
| Sales | Organises the selling of goods or services the firm offers |
| Marketing | Finding out what the customer wants |
| Customer Service | Looking after the customers' needs and dealing with any complaints |
