| A | B |
| I messages | Each person says how s/he feels using this pattern. |
| Brainstorming | Discussing possible solutions. |
| Wrap it up! | Affirm, forgive, or thank each other. |
| Attatone | Tone of voice with an attitude. |
| Attaface | Facial expressions with an attitude |
| Attagesture | Body gestures with an attitude. |
| Take time to cool off. | Find a good time/place to talk. |
| Active Listening | Listen without interrupting. Restate the problem as the other person sees it. |
| Explain emotions,; do not namecall. | I feel...when you...I need or want... |
| Examples of Communication Blockers | Sarcasm/threatening/globalizing |