| A | B |
| ageism | Discrimination on the basis of age. |
| baby boom generation | People born between 1946 and 1964. |
| bureaucracy | A formal organization consisting of many levels of management. |
| culture | Beliefs, customs, and attitudes of a distinct group of people. |
| corporate culture | A company's shared values, beliefs, and goals. |
| discrimination | Excluding someone on the basis of age, gender, ethnicity, or other difference. |
| diversity | Variety of people with different backgrounds and identities. |
| Equal Employment Opportunity Act | A federal law that prevents discriminating against workers on the basis of gender, ethnicity, or other difference. |
| business etiquette | Acceptable social behavior and manners in business. |
| hierarchy | A formal chain of command with one person at the top. |
| stereotype | Identify someone by a single trait or as a member of a certain group rather than as an individual. |