Learning Adviser Survey

In order for us to ensure that our Learning Adviser Team offer the best Information Advice and Guidance ('IAG') support to you, we would appreciate it if you could complete the attached survey.

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A red asterisk (*) indicates required questions.


  1. Do you know how to get in touch with a Learning Adviser?*
    Yes
    No


  1. Have you spoken to/had an IAG interview with a Learning Adviser?*
    Yes
    No


  1. If you answered 'yes' to Q2 above please give the name of the Learning Adviser and the centre where they are based.


  1. If you answered 'no' to Q2 above, please choose one of the following options
    You were never offered an interview
    Your query was answered by the Learning Adviser on the telephone
    You didn't feel you needed an interview
    You were signposted to another organisation


  1. Do you feel you were given adequate time to explain your requirements?
    Yes
    No


  1. Did you find the interview/telephone conversation met your needs? *
    Yes
    No


  1. If you answered 'no' to Q6 please state why.


  1. Did you put together an action plan with the Learning Adviser?*
    Yes
    No


  1. Did you find the action plan useful?
    Yes
    No


  1. Please can you let us know of any improvements that you feel could be made that would improve our IAG Service.