Merchant Services Partnership Satisfaction Survey - The Learning Centre

Please rate your level of satisfaction with the Learning Centre by answering the following questions.

Name


  1. Develops professional relationships with my organization.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. Treats me like a valued customer and involves me and/or my team in decisions concerning training interventions that impact my organization.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. Communicates effectively, keeps me informed of the progress of projects/processes that impact my organization.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. Seeks solutions that identify root causes and creates training interventions that prevent deficiencies from resurfacing.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. Is proactive in recommending solutions that reduce cost and improve cost/benefit of training interventions.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. Understands the key goals, initiatives and drivers of performance in my organization and helps me to achieve them.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. Learners are able to successfully perform the tasks upon completion of training.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. As a result of training intervention, improvement was noted in a particular business result or metric. (e.g. productivity, quality, etc).
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. Delivers on results and executes business strategy on dates promised.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. Overall, how would you rate the level of service provided?
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. Please write any comments regarding your partnership with The Learning Centre over the last quarter that you would like to share.