Arlberg Ski Club Feedback, Winter 2010

In order to assist us with continuing to improve the facilities and services provided at the lodge, could you please complete the following survey regarding your recent stay at Arlberg Ski Club.
Name: 


A red asterisk (*) indicates required questions.

  1. Please indicate the week of your stay in 2010.*
    W/C June 27, 2010
    W/C July 4, 2010
    W/C July 11, 2010
    W/C July 18, 2010
    W/C July 25, 2010
    W/C August 1, 2010
    W/C August 8, 2010
    W/C August 15, 2010
    W/C August 22, 2010
    W/C August 29, 2010
    W/C September 5, 2010
    W/C September 12, 2010


  1. How long was your stay this year?*
    8 days - 7 nights
    6 days - 5 nights
    3 days - 2 nights
    Other


  1. Are you . . .*
    A Club Debenture Holder
    A Club Member
    A Guest


  1. Please indicate the total size of your party*


  1. On which floor was your room located this year?*
    Upstairs
    Downstairs


  1. Thinking about the Accommodation, please rate the following:*

            1 2 3 4 5      
      Your Room - overall presentation & comfort Poor Excellent  
      Public Areas - overall presentation & convenience Poor Excellent  


  1. Please add any suggestions or comments you have about the Accommodation.


  1. How would you rate the overall quality and quantity of the food this year?*

            1 2 3 4 5      
      Quality Poor Excellent  
      Quantity Poor Excellent  


  1. Please add any suggestions or comments you have about the Food this year.


  1. Please rate the following services provided by Arlberg.*

            1 2 3 4 5      
      The booking process Poor Excellent  
      Information provided about your holiday Poor Excellent  
      Personal service provided by the Managers Poor Excellent  


  1. Please add any suggestions or comments you have about the Services provided by Arlberg Ski Club this year.


  1. Did you or any of your party use the Wi-Fi available at the lodge this year?*
    Yes
    No


  1. Please add any suggestions or comments you have about the Wi-Fi available at Arlberg.


  1. Please rate the following services provided by Charlotte Pass Village.*

            1 2 3 4 5      
      Village Operations generally Poor Excellent  
      Oversnow Transport Poor Excellent  
      Slopes - Grooming & Maintenance Poor Excellent  
      Services - Lift tickets, lessons, ski hire etc Poor Excellent  


  1. Please enter any suggestions or comments about how Charlotte Pass Village could enhance your skiing experience.


  1. Would you recommend a stay at Arlberg to your friends or family?*
    Yes
    No


  1. Arlberg Ski Club has a voluntary Committee responsible for managing and running the club. If you would like to join the Committee, or could assist the Committee in any capacity, please provide your name and contact details below.


  1. Please feel free to add any other comments or suggestions about your stay at Arlberg this year.





Carolyn Darell