121 Financial Feedback

Thank you for taking the time to share your thoughts with us. We value our members' feedback, and would like to know what we are doing right and in which areas we can improve.

If you have an immediate concern, please contact us at 904-723-6300 or mbrsrv@121fcu.org. To keep your account secure, do not include your account number in this form.
Name: 


A red asterisk (*) indicates required questions.

  1. Comment/Feedback:
    (Please include the name(s) of the representative(s) who assisted you)*


  1. Please select the department that prompted your feedback.*
    Downtown Branch
    Intracoastal West Branch
    Mandarin Branch
    Northside Branch (River City Marketplace)
    Orange Park Branch
    Southside Branch (Touchton Headquarters)
    Swisher Mini-Branch
    Westside Branch
    Business Services
    Call Center
    Card Services
    Collections
    Home Loans
    Private Line/Private PC
    121FCU.org Website
    Other (Indicate in comments above)


  1. If you would like for us to contact you in response to your comments, please enter your phone number below in 904-723-6300 format or enter your email address.


  1. Do we have your permission to quote your comments? We will only use your first name and last initial.*
    Yes
    No




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