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USTSC ESAT "My Leader" Quia Survey - March 2005 - Diane Constanzo
Please take a few minutes to complete this brief survey. American Express has a sincere and on-going interest in gathering employee opionions about what we are doing well and what we could improve.
Think about your experience over the last six months and answer the first five questions as they relate to the department as a whole. The remaining eleven questions specifically relate to the effectiveness of your current leader. Thank you.
ESAT link: I am confident that employee survey results will be acted upon.
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- People in my department take personal initiative to get things done.
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- Creativity and innovation are encouraged.
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- My job lets me learn new things and new skills.
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- In my experience, most decisions are made quickly at American Express.
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- Management treats employees with respect and dignity.
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- When implementing change, my leader communicates the effect the change will have on me.
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- My leader values me as an individual.
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- I can express my point of view without fear of negative consequences.
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- I trust my leader.
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- My leader is open and honest in providing information.
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- My leader gives me timely recognition.
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- My leader is accessible to me when needed.
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- My leader effectively addresses conflict when it arises.
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- My leader demonstrates commitment to self-improvement in his or her leadership role.
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- My leader values diverse ideas and perspectives.
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- Overall, how good of a job do you feel is being done by your leader?
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