UP International Customer Service Center (ICSC) Survey

Please let Union Pacific's ICSC know how well we handled your request by completing this brief two-question survey.



A red asterisk (*) indicates required questions.


  1. How well did Union Pacific's International Customer Service Center (ICSC) meet your needs?*
    5 - Very satisfied
    4 - Somewhat satisfied
    3 - Midway between satisfied and dissatisfied
    2 - Very dissatisfied
    1 - N/A (Don't know or not applicable)


  1. Why did you rate us the way you did?




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