| A | B |
| inbox | folder where new mail comes in |
| draft | folder where e-mail is constructed |
| sent | folder that holds sent mail |
| deleted | folder that holds deleted mail |
| other | folder you create |
| log on | the act of opening software for e-mail |
| log off | the act of closing your e-mail account |
| reply | send an e-mail back to sender |
| reply to all | send e-mail back to everyone that is on senders list |
| reply to sender only | replying only to the sender |
| forward | sending an existing mail to another address |
| address book | collection of e-mail address |
| directory | where all users of the system are locaated |
| user options | where you make changes to your account |
| message board | users post messages to be read by everyone |
| message board etiquette | manners for e-mail |
| flame | an abusive or angry post or e-mail |
| filter | software the eliminates junk or spam |
| mail rule | setting that pinpoint specific e-mails |
| spam | junk mail |
| bcc | copy to a person that the addressee can not see |
| cc | copy to others |
| thread | series of message board posts |