| A | B |
| Informal training | training provided without careful planning, management, or evaluation. |
| Formal Training | training that is carefully planned, managed, and evaluated |
| Classroom Training | instruction accomplished in a room designed for a variety of training programs that emphasize knowledge and attitude development |
| Laboratory Training | training conducted in a special room designed to represent the equipment and prcedures the employee will use on the job |
| On-The-Job Training | formal or informal training done at the employee's workstation |
| Coaching | regular observation of an employee by a supervised or experienced employee with follow-up discussions on ways to improve performance. |
| Apprenticeship Training | a specialized program for preparing skilled employees that is jointly organized and managed by labor unions and managment and approved by the U.S Department of Labor |
| Orientation Program | a carefully designed introduction to the company , the work, and co-workers, and preparation for the job |
| Performance Appraisal | the procedure used to determine how well employees perform their jobs |
| Evaluation Conference | a scheduled meeting in which an employee and his or her immediate supervisor review the performance evaluation |