| A | B |
| Quadruple Space | What is the line spacing after the date line? |
| Word-wrap | What should you use when keying the body of letters? |
| Three | How many spaces are in a quadruple space? |
| Four | How many hard returns are in a quadruple space? |
| One | How many spaces are in a double space? |
| Two | How many hard returns are in a double space? |
| Mast Head | What is the top part of a business letter that contains the company's name, address, city, state, and zip etc.? |
| Two | How many inches should the top margin be? |
| One | How many inches should the side margins be? |
| Three Spaces | What should the spacing after the return address? |
| Two Spaces | How many spaces should there be after the letter address? |
| Two | How many spaces should there be between paragraphs? |
| After the name | Where do the writer's initials go? |
| Three | How many spaces should there be after a complimentary close? |
| No | Should paragraphs be indented? |
| Center | In the modified block letter, where should you start the date? |
| Business | What letter do you put a letter head on? |