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Marketing Ch 4 : Social Responsibility

AB
Social Responsibilityorganizations obligation to maximize the good effects it has on a society and minimize its bad effects
Marketing CitizenshipThe adoption of a strategic focus for fulfilling the economic, legal, ethical, and philanthropic social responsibilities expected by stakeholders
Stakeholderwho have a “stake” or claim in some aspect of the company’s products, operations, markets, industry, and outcomes
Marketing EthicsPrinciples and standards that define acceptable marketing conduct as determined by various stakeholders
Ethical IssueAn identifiable problem, situation, or opportunity requiring a choice among several actions that must be evaluated as right or wrong, ethical or unethical
Cause Related MarketingThe practice of linking products to a particular social cause on an ongoing or short term basis.
Strategic PhilanthropyThe synergistic use of organizational core competencies and resources to address key stakeholders’ interests to achieve both organizational and social benefits.
Green MarketingA strategic process involving stakeholder assessment to create meaningful long-term relationships with customers while maintaining, supporting, and enhancing the natural environment
Things that go into making an ethical decisionindividual factors, opportunity(where you wont get caught), organizational relationships
Organizational CulturesA set of values, beliefs, goals, norms, and rituals that members of an organization share
Code of ConductFormalized rules and standards that describe what the company expects of its employees


Learned about this at Highland Park Highschool
Dallas Baptist University

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