| A | B |
|---|
| Organisation Chart | Diagram of structure of firm |
| Accountability | Having to explain your actions |
| Authority | The power to give instructions |
| Responsibility | Having to carry out duties |
| Span of Control | Number of staff reporting to one Manager |
| Delegate | Pass on responsibility |
| Tall Management Structure | Many levels of management posts |
| Flat Management Structure | Few levels of management posts |
| Chain of Command | How instructions are passed down |
| Teamwork | Groups of people working together |
| Line Relationship | Vertical lines on an organisation chart |
| Lateral Relationship | Shows staff on the same level |
| Growth | How an organisation becomes larger |
| Downsizing | How an organisation reduces staffing |
| Delayering | Reducing the number of levels of management |
| Outsourcing | Buying in services from another firm |
| Functional Area | Key department within a firm |
| Job Title | What each person does |
