| A | B |
|---|
| andon | an electronic board that provides visibility of floor status and supplies information to help coordinate (green, yellow, red) |
| Deming Prize | an award given annually to organizations that have successfully applied companywide quality control based on statistical quality control |
| deshi | student |
| dojo | hall or area |
| gemba | where the work is done |
| genchi genbutsu | to visit the shop floor to observe what is occurring |
| hansei | reflection |
| heijunka | level production throughout the supply chain to match the planned rate of end item demand |
| hoshin | statement of objectives |
| hoshin kanri | policy deployment of strategic planning |
| jidoka | the practice of operators stopping the production line when a defect occurs |
| jishuken | voluntary study groups |
| kaizen | continuous improvement activity involving finding and eliminating waste in machines, labor, or production methods |
| kaizen blitz | rapid improvement of a limited process area |
| kaizen event | time-boxed set of activities carried out by a cell team |
| kanban | method of lean production that uses standard containers or lot sizes with a single card attached to each |
| keiretsu | form of alliance or cooperative relationship among Japanese companies where the companies are legally and economically independent |
| Hoshin planning | a multi-year strategic planning process that involves developing up to four vision statements and measuring progress through goals |
| muda | the forms of waste in the manufacturing process |
| mura | unevenness or variability |
| muri | strain or overburden |
| nemawashi | getting a group to agree on a strategy before beginning to implement it |
| seiketsu | standardize - a place for everything and everything has a place |
| seiri | sort - organizing or throwing away things that are not needed |
| seiso | scrub - cleanliness |
| seiton | simplify - neatness in the workplace achieved by straightening work areas |
| sensei | a teacher or one with experience. |
| seven new tools (N7) | set of seven new quality tools used in quality improvement |
| Shingo’s seven wastes | seven barriers to improving manufacturing; now called DOWNTIME or TIM WOODS |
| shitsuke | sustain - the discipline and effort an organization enforces to ensure positive changes are made (5S) |
| shojinka | continually balancing the number of workers in a cellular work center to meet demand with a minimum number of workers. |
| Taguchi methodology | off-line quality control methods conducted in the product development cycle at the product and process design stages |
| total quality management (TQM) | focused on meeting both internal and external customer expectations, customers being suppliers, end users or partners in a supply chain |
| yokoten | sharing information |
| basic seven tools of quality (B7) | set of tools that help organizations understand their processes in order to improve them |
| five 5S (5S) | five terms used to create a workplace suitable for lean production |
| poka-yoke | mistake-proofing techniques like manufacturing or setup techniques designed to prevent errors; similar to 100% inspection |
