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Designing with Empathy - Lesson 1

AB
EmpathyUnderstanding and considering the feelings and needs of users when designing a product.
DesignThe process of creating a solution to a problem.
UserA person who interacts with or uses a product, such as software or hardware.
NeedsThings a user must have for a product to be useful.
FeelingsEmotions a user may have when using a product.
FeedbackInformation given by users about their experience.
ProductSomething created to solve a problem (app, tool, device, etc.).
ExperienceHow a user feels when interacting with a product.
ProblemAn issue that needs a solution.
SolutionThe answer or fix to a problem.
UseabilityHow easy, efficient, and satisfying it is to use a human-made object or device?


Business & Marketing Education
Holly Grove Middle School

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