| A | B |
| authority | An organizational structure in which managers at the top of the line are in charge of those beneath them. |
| centralized | An organization that puts authority in one place, with top management. |
| decentralized | An organization that gives authority to a number of different managers to run their own departments. |
| management plan | A business plan that divides a company into different departments run by different managers. |
| middle managers | Managers who carry out the decisions of top management and oversee specific departments. |
| operational managers | Managers who are responsible for the daily operations of a business, such as supervisors and office managers. |
| organizational chart | A chart that shows how a business is structured and who is in charge of whom. |
| top level managers | Managers responsible for setting goals and planning the future for a company. |