techtraining Jul
Ingram Micro Technical Product Trainer
http://IM-inside
 
New Hire Sales Technical Training

Topics:

1)  Introduction Overview

   - Technical Training Program
   - About Technical Support
   - Technical Support Phone Menu
   - Free Internet/ Employee Purchase

- Frameworks

2)  Getting Started

   - PNA 101
   - Product Group Listing
   - Computer Launguage
   - Hardware vs Software
   - Software
   - Operating Systems and Applications

3)  Computer Necessities

   - Computer Case and Power Supply
   - Motherboards
   - Processors
   - Input and Output
   - Cables

4)  Expansion Slots

   - Expansion Slots
   - Expansion Cards
   - Video Cards

5)  Common Computer Peripherals

   - Monitors
   - Modems
   - Digital Camera

6)  Printers

   - Dot Matrix
   - Inkjet
   - Laserjet
   - Plotters

7)  Memory

   - Computer Memory - Generic Integritech
   - Computer Memory - Name Brand
   - Computer Memory Databases online

8)  Portable Computers

   - Processor
   - Memory
   - Hard drive
   - Display
   - Pointing Device
   - Expansion
   - Power

9)  Storage Devices

   - Hard drives
   - EIDE vs SCSI
   - CD-ROM/ CDR/ CD-RW/ DVD
   - Tape Drive

10) Power Protection

   - Surge Spressors
   - Backups
   - Uninterruptible Power Supply (UPS)

11) Networks

   - Introduction to Networks
   - Basic Network
   - Parts of a Network
   - Different Types of Networks
My Quia activities and quizzes
Introduction to Computers
https://www.quia.com/pop/1196.html
Computer Basics
Computer Necessities
https://www.quia.com/hm/2053.html
Learn more about computers
Basic Component Match
https://www.quia.com/jg/9267.html
Techy-geek games
Useful links
Last updated  2008/09/28 10:32:35 PDTHits  345