New Hire Sales Technical Training
Topics:
1) Introduction Overview
- Technical Training Program
- About Technical Support
- Technical Support Phone Menu
- Free Internet/ Employee Purchase
- Frameworks
2) Getting Started
- PNA 101
- Product Group Listing
- Computer Launguage
- Hardware vs Software
- Software
- Operating Systems and Applications
3) Computer Necessities
- Computer Case and Power Supply
- Motherboards
- Processors
- Input and Output
- Cables
4) Expansion Slots
- Expansion Slots
- Expansion Cards
- Video Cards
5) Common Computer Peripherals
- Monitors
- Modems
- Digital Camera
6) Printers
- Dot Matrix
- Inkjet
- Laserjet
- Plotters
7) Memory
- Computer Memory - Generic Integritech
- Computer Memory - Name Brand
- Computer Memory Databases online
8) Portable Computers
- Processor
- Memory
- Hard drive
- Display
- Pointing Device
- Expansion
- Power
9) Storage Devices
- Hard drives
- EIDE vs SCSI
- CD-ROM/ CDR/ CD-RW/ DVD
- Tape Drive
10) Power Protection
- Surge Spressors
- Backups
- Uninterruptible Power Supply (UPS)
11) Networks
- Introduction to Networks
- Basic Network
- Parts of a Network
- Different Types of Networks
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| Last updated 2008/09/28 10:32:35 PDT | Hits 364 |
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