Customer Service Skill Test

In each scenario, choose the answer that you feel best represents how you would resolve the situation. Be as truthful as possible. You have 25 minutes to complete the test. Any questions that remain unanswered will receive a score of “0” points. You must score 90% or better to advance to the interview process. After the quiz, we will review your anwers and we'll let you know the result immediately.


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