HT Training - Customer Service

This assessment is used to measure learning of the Customer Service module of your training. For the matching items, select the item or definition in the right column that BEST matches the term or phrase in the left column. For the multiple-choice items, select the item that BEST answers the question or completes the sentence. You may use your participant guide, notes, and other learning materials while taking this assessment.

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First name

Last name


Miriam Spies

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