Recurrent Training - Call Handling 2019

A red asterisk (*) indicates required questions.

  1. TRAINING SESSION: Recurrent Training Call Handling Best Practices*

            1 2 3 4 5      
      Content and length of training met my expectations Strongly disagree Strongly agree  
      Presentation was easy to view and understand Strongly disagree Strongly agree  


            1 2 3 4 5      
      Was well organized and presented material clearly Strongly disagree Strongly agree  
      Was invested in my learning and kept me engaged throughout the session Strongly disagree Strongly agree  

  1. After attending this training session, I have a better understanding of the material which was covered during the training session. *

  1. What could be done differently to improve the effectiveness of the training session?*

  1. Is there any other feedback you'd like to share?

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