New Hire Survey

Your feedback is extremely valuable to us. All responses are received anonymously, so we encourage you to provide the most candid feedback possible.



A red asterisk (*) indicates required questions.


  1. Section 1: Phases/Timeframes

    Onboarding

    How satisfied were you with the communication of the job performance expectations?*
    Extremely Satisfied
    Satisfied
    Unsatisfied
    Extremely Unsatisfied


  1. If you answered Unsatisfied or Extremely Unsatisfied, what suggestions do you have for what would have improved your understanding of the job performance expectations?


  1. How satisfied were you with the New Employee Benefit selection resources available to you?*
    Extremely Satisfied
    Satisfied
    Unsatisfied
    Extremely Unsatisfied


  1. If you answered Unsatisfied or Extremely Unsatisfied, what suggestions do you have for what would have improved your experience regarding the New Employee Benefit selection?


  1. Training Content

    I have the tools and resources to find answers to my callers' questions. *
    Strongly Agree
    Agree
    Disagree
    Strongly Disagree


  1. Overall, how satisfied are you with the topics that were trained?*
    Extremely Satisfied
    Satisfied
    Not Satisfied


  1. If you answered Not Satisfied, what could the Training team have done to help you learn the topics better?


  1. If you answered Not Satisfied, looking back, were there opportunities that you could have taken to improve your learning?


  1. Are there any topics you felt we should have spent more time on? If so, which ones?


  1. I feel prepared to handle difficult callers and complex situations.*
    Strongly Agree
    Agree
    Disagree
    Strongly Disagree


  1. If you answered Disagree or Strongly Disagree, how could the training the team have better prepared you to handle difficult callers and complex situations?


  1. If you answered Disagree or Strongly Disagree, thinking back, were there opportunities to better prepare yourself?


  1. Given the time allotted, how comfortable were you with the pace of training?*


  1. What did you enjoy most about your training experience?*


  1. What recommendations and/or ideas do you have to enhance the new hire training experience?*


  1. Transition To Floor

    How satisfied were you with the support you received during your transition to the floor?*
    Extremely Satisfied
    Satisfied
    Unsatisfied
    Extremely Unsatisfied


  1. If you have additional thoughts about the support you received during your transition to the floor, please share them with us.


  1. How satisfied were you with the length of transition support to the floor?*
    Extremely Satisfied
    Satisfied
    Unsatisfied
    Extremely Unsatisfied


  1. If you have additional thoughts about the length of transition support to the floor, please share them with us.


  1. I found value in the daily one-hour touch base during the transition period. *
    Strongly Agree
    Agree
    Disagree
    Strongly Disagree


  1. If you have additional thoughts about the one-hour touch base during the transition period, please share them with us.


  1. I found value in the content delivered during Advanced New Hire training.*
    Strongly Agree
    Agree
    Disagree
    Strongly Disagree


  1. If you have additional thoughts about the content delivered during Advanced New Hire training, please share them with us.


  1. Section 2: People/Interactions

    SME (Subject Matter Expert)

    Select Your SME(s): *
    Annelise Tangi
    Chris Burnette
    Maddie Druffel
    Stevie Roush


  1. How satisfied were you with the support you received from your SME(s) while in the training environment?*
    Extremely Satisfied
    Satisfied
    Unsatisfied
    Extremely Unsatisfied


  1. If you have additional thoughts about the support you received from your SME(s) while in the training environment, please share them with us.


  1. The SME(s) was knowledgeable in the content they delivered.*
    Strongly Agree
    Agree
    Disagree
    Strongly Disagree


  1. If you have additional thoughts about how knowledgeable your SME(s) was in the content they delivered, please share them with us.


  1. The SME provided valuable front-line experience to my learning.*
    Strongly Agree
    Agree
    Disagree
    Strongly Disagree


  1. If you have additional thoughts about the front-line experience provided by your SME(s), please share them with us.


  1. Trainer

    Now let's identify your trainer. Select all that apply:*
    Alyssa Seaney
    Amber Dixon Skelton
    Angela Strickland
    Ari Little
    Bailey Myers
    Heather Ward
    Jess Eidsmoe


  1. My Trainer was knowledgeable in the content delivered.*
    Strongly Agree
    Agree
    Disagree
    Strongly Disagree


  1. If you have additional thoughts about how knowledgeable your trainer was in the content delivered, please share them with us.


  1. Content during training was presented in a way that utilized all learning styles (Visual, Auditory, Kinesthetic and Read/Write).*
    Strongly Agree
    Agree
    Disagree
    Strongly Disagree


  1. If you answered Disagree or Strongly Disagree, what suggestions do you have for improvement?


  1. My Trainer was invested in me and my success throughout my time in training.*
    Strongly Agree
    Agree
    Disagree
    Strongly Disagree


  1. If you have additional thoughts about how invested your trainer was in your success throughout your time in training, please share them with us.


  1. Supervisor Participation/Support

    My Supervisor was invested in me and my success while I was in the training environment.*
    Strongly Agree
    Agree
    Disagree
    Strongly Disagree


  1. If you have additional thoughts about how invested your Supervisor was in you and your success in the training environment, please share them with us.


  1. Mentors

    Overall, how satisfied were you with your experience involving the mentors?*
    Extremely Satisfied
    Satisfied
    Unsatisfied
    Extremely Unsatisfied


  1. If you have additional thoughts about how satisfied you were with your experience involving mentors, please share them with us.


  1. What suggestions do you have that might improve the mentoring experience for future new hires?*