Commercial Policy Wording Evaluation-Online - Western Region

Your comments and suggestions are highly valued. Thank you for your time.



             

             

Name


  1. The objectives of the training were clear.
    Yes
    No


  1. The purpose of the training was clearly communicated to you by your business unit/supervisor/manager prior to the training.
    Yes
    No


  1. The objectives and goals of the training were clearly communicated by the trainer prior to the start of training.
    Yes
    No


  1. Did the online training activities provide a positive learning experience?
    Yes
    No


  1. Were the instructions and links easy to follow and use?
    Yes
    No


  1. Do you have any additional comments on the technology?


  1. Would you like to have seen more interactive activities and practical examples?
    Yes
    No


  1. How long did it take for you to complete the courses?
    Less than 3 hours
    3-4 hours
    5-6 hours
    More than 6 hours


  1. What areas of the course do you feel need greater emphasis and/or practical explanation?


  1. Do you think you will refer to these materials and/or job aids at a later date?
    Yes
    No


  1. The training provided will be beneficial to my job.
    Yes
    No


  1. The training provided will be beneficial to the company.
    Yes
    No


  1. Do you feel the training will impact your job?
    Yes
    No


  1. The training was relevant to my position and the work that I do.
    Yes
    No


  1. What will you do to implement the training into your daily commercial claims handling?


  1. Do you feel more confident handling commercial claims, after this training?
    Yes
    No


  1. How would you rate your overall comprehension of the 403600 Named Perils form "prior" to the course?
     
      1 2 3 4 5  
    Poor   Excellent


  1. How would you rate your overall comprehension of the 403600 Named Perils form "after" the course?
     
      1 2 3 4 5  
    Poor  Excellent


  1. How would you rate your overall comprehension of the 403700 Broad Form "prior" to the course?
     
      1 2 3 4 5  
    Poor  Excellent


  1. How would you rate your overall comprehension of the 403700 Broad Form "after" the course?
     
      1 2 3 4 5  
    Poor  Excellent


  1. How would you rate your overall comprehension of the 403780 Deluxe Plus Endorsement "prior" to the course?
     
      1 2 3 4 5  
    Poor  Excellent


  1. How would you rate your overall comprehension of the 403780 Deluxe Plus Endorsement "after" the course?
     
      1 2 3 4 5  
    Poor  Excellent


  1. How would you rate your overall comprehension of the RTM system "prior" to the course?
     
      1 2 3 4 5  
    Poor  Excellent


  1. How would you rate your overall comprehension of the RTM system "after" the course?
     
      1 2 3 4 5  
    Poor  Excellent


  1. Do you feel the course was:
    Too Easy
    Just Right
    Too Difficult


  1. Do you have any suggestions on how we could improve the training?


  1. ARE THERE ANY TECHNICAL QUESTIONS OR CLAIMS HANDLING SITUATIONS THAT YOU WOULD LIKE TO SEE ADDRESSED IN THE UPCOMING IN-CLASS SESSION?