2020 LPA List bill training - Feedback survey (45-day) - (copy)

This survey was designed by LPM Training to collect feedback on training.
It will take approximately 2-5 minutes to complete. Information gathered on this survey will help us make adjustments to the training for future employees. All responses are anonymous and confidential. Cumulative results will be shared with various levels of management.
Thank you for taking the time to provide valuable comments.



A red asterisk (*) indicates required questions.


  1. Date of class: (mm/yyyy)*


  1. List bill training provided the essential information and tools needed to perform in my role as a List bill processor. *
     
      1 2 3 4 5 6 7 8 9 10  
    Strongly Disagree  Strongly Agree


  1. How would you rate your List bill knowledge?
     
      1 2 3 4 5 6 7 8 9 10  
    Limited Knowledge  Extremely Knowledgeable


  1. What is your current comfort level in your role as a List bill processor? *
     
      1 2 3 4 5 6 7 8 9 10  
    Extremely uncomfortable   Extremely comfortable


  1. What do you think would be beneficial to improve your comfort level?


  1. Do you feel you are comfortable handling difficult List bill work items?
     
      1 2 3 4 5 6 7 8 9 10  
    Extremely Uncomfortable  Extremely Comfortable


  1. Please rate your satisfaction with the following aspects of List bill training:*

            1 2 3 4 5 6 7 8 9 10      
      Length? Very Dissatisfied Very Satisfied  
      Format? Very Dissatisfied Very Satisfied  
      Pace? Very Dissatisfied Very Satisfied  


  1. Please provide any comments on the length, format or pace of the List bill training class:*


  1. Please rate your satisfaction with the following aspects of the List bill training instructor:*

            1 2 3 4 5 6 7 8 9 10      
      Accesssibility to ask questions after classroom training was completed.  Very Dissatisfied Very Satisfied  
      Provided QC results in a timely manner.  Very Dissatisfied Very Satisfied  
      Provided easy to understand QC comments.  Very Dissatisfied Very Satisfied  


  1. Please provide any comments on the List bill training instructor.*


  1. Do you feel that you have access to all necessary materials (documentation, job aids, etc.) to assist you in performing your job? *
     
      1 2 3 4 5 6 7 8 9 10  
    Strongly Disagree  Strongly Agree


  1. What materials (documentation, job aids, etc.) are missing from List bill training?


  1. Do you feel that you have access to necessary team resources (supervisors, specialists, etc.) to assist you in performing your job?*
     
      1 2 3 4 5 6 7 8 9 10  
    Strongly Disagree  Strongly Agree


  1. If the List bill training course was re-designed, what suggestions do you have for improving it?*


  1. What sort of structured classroom training would you like to see developed or do you feel should have been offered since completing List bill training?


  1. What information do you feel was missing or could be added to List bill training?




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