Training Survey - FRD - James McIntyre - SG Billing/Collections/Emergency/Dispatch May/07



A red asterisk (*) indicates required questions.


  1. Instructor Rating:

    The instructor...*

            1 2 3 4 5      
      Performance was very effective. Strongly agree  Strongly disagree  
      Clearly outlined the objectives for the course. Strongly agree  Strongly disagree  
      Always checked for understanding prior to moving on. Strongly agree  Strongly disagree  
      Offered additional support to participants who needed it. Strongly agree  Strongly disagree  
      Presented at a level that was appropriate for the group. Strongly agree  Strongly disagree  
      Was well prepared. Strongly agree  Strongly disagree  
      Presented the material clearly. Strongly agree  Strongly disagree  
      Summarized the material effectively. Strongly agree  Strongly disagree  
      Varied the learning activities. Strongly agree  Strongly disagree  
      Answered questions adequately. Strongly agree  Strongly disagree  
      Encouraged participation. Strongly agree  Strongly disagree  


  1. Overall Rating:*

            1 2 3 4 5      
      I feel this was an excellent training experience. Strongly agree  Strongly disagree  
      I would like to take another course with this instructor. Strongly agree  Strongly disagree  


  1. Course Evaluation:*

            1 2 3 4 5      
      The training materials were clear and well organized. Strongly agree  Strongly disagree  
      The time to learn was adequate. Strongly agree  Strongly disagree  
      The time to practice was appropriate. Strongly agree  Strongly disagree  
      Theories and concepts learned were linked to work activities. Strongly agree  Strongly disagree  
      The practice/practicum supported the application of skills learned. Strongly agree  Strongly disagree  
      The additional activities reinforced my understanding of the skills and processes. Strongly agree  Strongly disagree  
      I was given the tools for problem solving. Strongly agree  Strongly disagree  
      The call centre visits enhanced my learning. Strongly agree  Strongly disagree  
      I found the first day Orientation to be beneficial. Strongly agree  Strongly disagree  


  1. Comments: