End of Class Agent Training Evaluation -MSN 9.6 Newhire Training

Use the following grading scale: Poor = 1 Needs Improvement = 2 Meets Standard = Very Good = 4 Exceptional = 5

Name (optional): 


  1. The following questions focus on the trainer and assist in measuring the effectiveness of the trainer's approach to the training session. Please indicate your trainer's name. 


  1. Had a thorough knowledge of the course material
    1 2 3 4 5


  1. Created a comfortable and open learning environment
    1 2 3 4 5


  1. Seemed genuinely interested in whether or not I learned
    1 2 3 4 5


  1. Explained the purpose of each activity with clear directions.
    1 2 3 4 5


  1. Provided or had participants provide useful answers to questions
    1 2 3 4 5


  1. Gave me positive feedback
    1 2 3 4 5


  1. Started and ended class on time each day
    1 2 3 4 5


  1. Addressed difficult behavior so it did not impact learning
    1 2 3 4 5


  1. Was available to answer questions before and after training
    1 2 3 4 5


  1. Made training fun and interesting
    1 2 3 4 5


  1. Provide feedback on how the trainer handled the class


  1. The following questions focus on the course content and will assist us in measuring the effectiveness of the material designed for this course. Please indicate the training session title.


  1. Was well organized
    1 2 3 4 5


  1. Course objectives were clear
    1 2 3 4 5


  1. Was effective in helping me learn the concepts/skills
    1 2 3 4 5


  1. Was relevant to my job
    1 2 3 4 5


  1. Activities/group discussions prepared me to use the skills
    1 2 3 4 5


  1. Provided enough tie for topics, practice and review
    1 2 3 4 5


  1. Was easy to find information utilizing the handouts
    1 2 3 4 5


  1. Information in the handouts was accurate
    1 2 3 4 5


  1. Was easy to find information utilizing my tools
    1 2 3 4 5


  1. Knowledge based tools were accurate
    1 2 3 4 5


  1. Provide feedback about the course design/ content