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Accounting Department Survey -- September 2008
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They treat me with courtesy and respect.
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They demonstrate understanding of my functions and problems.
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Because of their member focus in everything they do, they contribute effectively to our achievement.
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They do things correctly the first time.
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They are responsive in getting back to me in a timely manner.
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When problems occur, they fix them within an acceptable timeframe.
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They follow through on their commitments.
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They go above and beyond to exceed my expectations.
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When I refer someone to them, they are treated well.
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I have experienced few support problems with them recently.
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The information they give is accurate and credible.
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When I go to them, they focus on my request as a team.
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They are organized.
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They listen and seek understanding of my point of view.
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If it is necessary to solve a problem for our members, they will find creative solutions, while staying in compliance with regulations.
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Their e-mails, memos, presentations, and other communications are helpful and clear.
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They follow up to see that the things they work on for me go well.
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They are always willing to help when I need help.
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I do not hesitate to use the Accounting Department as a resource.
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IF YOU ATTENDED one or more of the Financial Statement Trainings (101, 201, 301, or 401) please answer this question. The information provided in this training increased my knowledge of MMFCU's financial statements and has provided benefit to me in my position.
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What is the Accounting Department doing right?
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How can the Accounting Department serve you better?
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