Learning Lab Survey

Help us improve!

How would you rate the level of assistance that you have received on your calls?
  1 2 3 4 5  
Excellent   Poor

How approachable is your Supervisor?
  1 2 3 4 5  
Excellent   Poor

How ready are you for the Production Floor?
  1 2 3 4 5  
Excellent   Poor

What type of calls are you struggling with? (Please select all applicable answers)
Billing Disputes
Billing Inquiries
New Activations
Swap Flip Flop
Equipment - Device Issues/Problems
Equipment Replacement
Network Outages
Account Inquiries
Sales and Marketing (Inquiries about purchasing a new device or accessory)

Help us improve! How can we make Learning Lab better?