Agent Survey for Case Audit Rep - SURBAN, ZIELLA "Shiella"

"Directions:
This survey contains questions regarding his/her tasks from January to March of 2009.
Check the number which corresponds to your rating for him/her.

1 - Strongly Agree
2 - Agree
3 - Neutral
4 - Disagree
5 - Strongly Disagree
N/A - I really don't know."
Name: 


  1. He/she was able to apply the company's CORE Values (Commitment, Ownership, Respect, Excellence) in his/her daily tasks.

      1 2 3 4 5     N/A
    Strongly agree   Strongly disagree  


  1. He/she viewed the tasks given to him as an opportunity to help the program attain its goals, rather than as a burden.

      1 2 3 4 5     N/A
    Strongly agree   Strongly disagree  


  1. His/her reports/email communications were accurate and easy to understand.

      1 2 3 4 5     N/A
    Strongly agree   Strongly disagree  


  1. He/she responded to feedback, questions or suggestions in a timely and effective manner.

      1 2 3 4 5     N/A
    Strongly agree   Strongly disagree  


  1. His/her regular presence in the Operations area was beneficial in that my needs were addressed whenever I had questions/clarifications, or when I was in need of assistance.

      1 2 3 4 5     N/A
    Strongly agree   Strongly disagree  


  1. His/her reminders on the correct creation and submission of TUGs were helpful.

      1 2 3 4 5     N/A
    Strongly agree   Strongly disagree  


  1. He/she was very approachable. In the future, I will not hesitate to ask her whenever I have questions regarding creating cases in ISC.

      1 2 3 4 5     N/A
    Strongly agree   Strongly disagree  





Jedda Madrazo-de Jesus