April 2009 Multiple Disbursement CSQ

Name


  1. How would you rate the overall service that you received from CIT?
      1 2 3 4 5  
    Excellent   Poor


  1. How would you rate the overall quality of service provided by the Multiple Disbursement Closer?
      1 2 3 4 5  
    Excellent   Poor


  1. Was the MDC available to answer your messages within 24 hours?
    Yes
    No


  1. How would you rate the MDC for keeping you aware of the progress/retreats in the Construction process?
      1 2 3 4 5  
    Excellent   Poor


  1. How would you rate the overall communication you have received from CIT?
      1 2 3 4 5  
    Excellent   Poor


  1. Was your Credit Underwriter involved in this process?
    Yes
    No


  1. What are your recommendations for improving the quality of service/services we offer?


  1. Would you recommend CIT to other business owners?