Managing at Aviva pilot - (copy)

Survey for the participants of the pilot for the Claims @ AViva Program

Name


A red asterisk (*) indicates required questions.


1. Please identify your Business Stream. *
Operations and Technology
Claims and Procurement
Marketing and Underwriting
Finance
Human Resources
Broker Specialty Distribution, Surety, Reinsurance


2. How long did it take you to complete the course?*
1 – 1.5 hours
1.5 – 2.5 hours
2.5 – 4 hours
More than 4 hours


3. Please provide an approximate breakdown of the time you spent on each section of the program. Any other additional comments about the time spent completing the program?


4. Did you spend time reviewing the attachments and links?*
Yes
No


GENERAL

5. Was the objective of the course clear?*
Yes
No


6. Was there a logical flow in the course?*
Yes
No


7. Would you have benefited from more scenarios?*
Yes
No


If yes, how?


8. Would you have benefited from more job aids?*
Yes
No


If yes, how?


9. Would you have benefited from more activities?*
Yes
No


If yes, how?


10. Did you find the navigation of the program easy to use?
Yes
No


11. Did you experience any technical issues?
Yes
No


If yes, please explain.


12. Did you complete the program in one sitting or in did you complete it in sections?


13. Did you experience any issues with the audio in the program?
Yes
No


If yes, please explain.


14. Would you have benefited from the text versions of the voice overs?
Yes
No


If yes, how?


SECTION 1 – INTRODUCTION

15. Did you find the information relevant to your role?
Yes
No


If no, please explain.


16. Did you find the activities, job aids and scenarios engaging and useful?
Yes
No


If no, please explain.


17. Any further comments on this section of the program?


SECTION 2 – MANAGER AS A LEADER

18. Did you find the information relevant to your role?
Yes
No


If no, please explain.


19. Did you find the activities, job aids and scenarios engaging and useful?
Yes
No


If no, please explain.


20. Any further comments on this section of the program?


SECTION 3 – MANAGER AND FINANCIAL MATTERS

21. Did you find the information relevant to your role?
Yes
No


If no, please explain.


22. Did you find the activities, job aids and scenarios engaging and useful?
Yes
No


If no, please explain.


23. Any further comments on this section of the program?


SECTION 4 – MANAGER AND PEOPLE PROCESSES

24. Did you find the information relevant to your role?
Yes
No


If no, please explain.


25. Did you find the activities, job aids and scenarios engaging and useful?
Yes
No


If no, please explain.


26. Any further comments on this section of the program?


THANK YOU FOR YOUR PARTICIPATION. YOUR FEEDBACK AND COMMENTS ARE INVALUABLE.