Sutherland Lead Generation Post-course Survey

Please rate your comfort level with each of the following issues.

Name (optional): 


  1. I can explain the features of XOs OC-192 backbone, and can turn those features into customer-facing benefits.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. I understand the features of ISDN PRI and can turn those features into customer-facing benefits.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. I understand the features of VPN, and can turn those features into customer-facing benefits.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. I understand the features of burstable Dedicated Internet Access, and can turn those features into customer-facing benefits.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. I can explain the features of Commercial Private Line and can turn those features into customer-facing benefits.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. I can explain the features of Microsoft bCentral in an XOption bundle, and can turn those features into customer-facing benefits.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. I understand why XO has divided the country into Red, Yellow and Green Zones.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. I have a basic understanding of Frame Relay, and can describe XO’s comparable offering to a customer.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. I can accurately price XOptions for my market, taking into account XO Easy and term discounts.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. I am comfortable with the key talking points for discussing the Allegiance acquisition with a customer.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. I understand XO’s recent alignment of products into three groups – Focused Products, Restricted Products, and Excluded Products, and could explain this to my supervisor.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. I understand the difference between Satellite Office Solutions and Multi-Location Discounts.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. I can compare and contrast the various types of Internet Access products.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. I can explain the difference between Integrated Access (IA) and XOptions.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. I can determine a prospect’s Long Distance base rate.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. I can describe key differentiators between XO and its competition.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. I understand what my XO Sales Manager expects of me.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. I am familiar with the resources available to me, and can use them effectively.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. What comments or suggestions do you have regarding the learning event?