Pick a Card - Facilitated by Paul

Thank you for participating in "Pick a Card" today. We are curious to know how your experience was with us.

Please answer all of the questions below openly and honestly so that we can learn and improve.

Your name, as always, is optional:

Name (optional): 


  1. How Was The Pick a Card Session?

    Please answer each of the following using a scale of 1 - 5, where 1 means "Strongly agree" and 5 "strongly disagree"

    The information delivered is what I need to do my job.
    Strongly Agree
    Agree
    Unsure
    Disagree
    Strongly Disagree



  1. The slide show was helpful in my learning:
    Strongly Agree
    Agree
    Unsure
    Disagree
    Strongly Disagree


  1. The information was easy to understand:
    Strongly Agree
    Agree
    Unsure
    Disagree
    Strongly Disagree


  1. The in class exercises were helpful in my learning:
    Strongly Agree
    Agree
    Unsure
    Disagree
    Strongly Disagree


  1. The online review game was helpful in my learning:
    Strongly Agree
    Agree
    Unsure
    Disagree
    Strongly Disagree


  1. Can You Position It?

    For each of the task listed below please select the response that best reflects how you feel about completing each of the tasks:

    1 = Confident

    2 = Comfortable

    3 - Need Assistance

    4 - Unsure of Procedures

            1 2 3 4      
      Positively position the Mosaik Gold MasterCard Confident Unsure of Procedures  
      Explain the features and benefits of the Mosaik MasterCard Confident Unsure of Procedures  
      Quote mileage to Collector who also holds a Mosaik Gold MasterCard  Confident Unsure of Procedures  



  1. The instructor was:



            1 2 3 4 5      
      Friendly  Very Much So Not At All  
      Knowledgable  Very Much So Not At All  
      Approachable  Very Much So Not At All  
      Organized  Very Much So Not At All  
      Patient  Very Much So Not At All  
      Encouraging  Very Much So Not At All  
      Respectful  Very Much So Not At All  
      Fair  Very Much So Not At All  



  1. Overal, how was the session today? 


  1. Overall I would consider my experience today to be: 


  1. What was the one thing that you liked most about the session today?


  1. What is the one thing that you would like to see changed for future sessions?


  1. Please indicate your group:
    CSR
    VSR
    CRG
    RTO
    CQA
    Scheduling
    TDTL
    TDS
    Other
    TSR
    ESR
    Combined CSR/ESR


  1. If you selected Other please indicate your group: