ESPN ScoreCenter v1.5 Beta Trial - Survey

Thanks again for participating in our beta trial! We hope you enjoyed the experience and appreciate your early help as we roll this out to all of our fans. As one final step, we'd like you to please fill out this survey. Please use the free commentary sections to provide as much detail on your experience as possible.

Name


A red asterisk (*) indicates required questions.


  1. Email Address: *


  1. How would you rate the overall performance and stability of the application? Please consider app startup time, content load times, crashes, etc.
    1=Poor: The app is unstable
    2=Average: The app is about the same as current ScoreCenter
    3=Good: The performance is improved
    4=Excellent: The performance is significantly improved*
    1 2 3 4


  1. How would you rate the overall look and feel of the app? Please consider elements such as the app's sensitivity to gestures (touch) and overall design.
    1=Poor: Design suffers and sensitivity is inappropriate (too sensitive, not sensitive enough)
    2=Average: About the same as the current ScoreCenter
    3=Good: Look and feel is improved
    4=Excellent: Look and feel is significantly improved*
    1 2 3 4


  1. Please add any additional comments about the performance of the application:*


  1. How would you rate the push notifications/alerts service overall?
    1=Poor: Alerts were very inconsistent and/or late
    2=Average: There were a few glitches in delivery
    3=Good: Alerts were mostly on-time and accurate
    4=Excellent: Alerts service is much better than anything out there*
    1 2 3 4


  1. What do you like best about the service?*


  1. What would you change about the service?*


  1. How would you rate the "myTeams" card overall?
    1=Poor
    2=Average
    3=Good
    4=Excellent*
    1 2 3 4


  1. What do you like best about "myTeams"?
    *


  1. What would you change about "myTeams"?*


  1. How would you rate the "Top Events" card overall?
    1=Poor
    2=Average
    3=Good
    4=Excellent*
    1 2 3 4


  1. What do you like best about "Top Events"?*


  1. What would you change about "Top Events"?*





ESPN Customer Operations