Tele-Tech Back Office - Coaching Tracker


A red asterisk (*) indicates required questions.

  1. fcClient Case ID:*

  1. Agent Name:*

  1. What major coaching category does this issue fall into?*
    Fund Request - No Notes
    Fund Request - Process
    Case Notes- Lack Information
    Case Notes - Inappropriate Information
    Proper Process Not Followed

  1. Please state specific opportunities the agent needs to be coached to?*

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