951, 952, & 953 - Sales & Service Excellence - 01.12

Please provide your anonymous feedback below. You are the best judge of how effective your training session was. Your opinion is important and can be used to enhance future training sessions.



Instructor Evaluation

        1 2 3      
  Instructor explained concepts in a clear, concise manner. Strongly disagree Strongly agree  
  Instructor incorporated activities, stories, etc. to make the session interesting. Strongly disagree Strongly agree  
  Instructor encouraged questions and participation. Strongly disagree Strongly agree  
  Instructor started and ended class at scheduled times. Strongly disagree Strongly agree  


If you answered "1- Strongly Disagree" to any of the above questions, please explain.


Environment Evaluation

        1 2 3       N/A
  Adequate supplies were available. Strongly disagree Strongly agree  
  Environment/room setup enhanced the learning process. Strongly disagree Strongly agree  
  If computers were utilized, equipment and software functioned as intended. Strongly disagree Strongly agree  


If you answered "1- Strongly Disagree" to any of the above questions, please explain.


Content Evaluation

        1 2 3      
  Course length was appropriate for course content. Strongly disagree Strongly agree  
  Content was relevant and appropriate for the target audience (not too challenging, not too easy). Strongly disagree Strongly agree  
  Activities and scenarios were relevant and added value to the learning experience. Strongly disagree Strongly agree  
  Key learning objectives were presented at beginning of session. Strongly disagree Strongly agree  
  Content supported learning objectives. Strongly disagree Strongly agree  


If you answered "1- Strongly Disagree" to any of the above questions, please explain.


What did you like best about this training?


What is one interesting fact you learned this session? (Be detailed)




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