End of Class Agent Training Evaluation - Jim Arcega - BOA Outsourcing Wave 7

Participant feedback is a valuable and integral part of the training process. Your evaluation of the training you receive enables us to continuously improve the training we provide. Think about each item and respond carefully, then choose the appropriate response. This questionnaire will be used to evaluate the training process; your individual responses will be treated with utmost confidentiality.

Thanks for participating in this important feedback.

Rating is as follows:
Poor = 1
Needs Improvement = 2
Meets Standard = 3
Very Good = 4
Exceptional = 5

Name


  1. My trainer had a thorough knowledge of the course material.

    1 2 3 4 5


  1. My trainer created a comfortable and open learning environment.

    1 2 3 4 5


  1. My trainer seemed genuinely interested in whether or not I learned.

    1 2 3 4 5


  1. My trainer explained the purpose of each activity with clear directions.

    1 2 3 4 5


  1. My trainer provided or had participants provide useful answers to questions.

    1 2 3 4 5


  1. My trainer gave me positive feedback.

    1 2 3 4 5


  1. My trainer started and ended class on time each day.

    1 2 3 4 5


  1. My trainer addressed disruptive behavior so it did not impact learning.

    1 2 3 4 5


  1. My trainer was available to answer questions before and after training.

    1 2 3 4 5


  1. My trainer made training fun and interesting.

    1 2 3 4 5


  1. The course was well organized.

    1 2 3 4 5


  1. The course objectives were clear.

    1 2 3 4 5


  1. The course was effective in helping me learn the concepts/skills.

    1 2 3 4 5


  1. The course was relevant to my job.

    1 2 3 4 5


  1. The activities/group discussions prepared me to use the skills.

    1 2 3 4 5


  1. The course provided enough time for topics, practice and review.

    1 2 3 4 5


  1. It was easy to find information utilizing the handouts.

    1 2 3 4 5


  1. Information on the handouts were accurate.

    1 2 3 4 5


  1. It was easy to find information utilizing my tools.

    1 2 3 4 5


  1. Knowledge based tools were accurate.

    1 2 3 4 5


  1. COMMENTS/SUGGESTIONS: