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Online Advantage - Recent Request for Assistance - OH016 - (copy)
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Name
(optional):
A red asterisk (*) indicates required questions.
Regarding your recent request for assistance:
*
1
2
3
4
5
N/A
Glenn and/or Andrew answered my question(s) to my satisfaction
Poor
Excellent
Glenn and/or Andrew provided adequate information and direction
Poor
Excellent
Glenn and/or Andrew were knowledgeable and helpful in answering questions and servicing our needs
Poor
Excellent
Glenn and/or Andrew responded in a timely manner
Poor
Excellent
Comments and feedback on how we can improve:
*
In the event Andrew or Glenn could not resolve my issue:
*
1
2
3
4
5
N/A
Glenn and/or Andrew directed me to the appropriate department for assistance
Poor
Excellent
Glenn and/or Andrew brought in the personnel necessary to resolve my problem
Poor
Excellent
Overall comments and feedback on how we can improve:
Real Living Learning Center
CA
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