Customer Service Operations Team Training Feedback Form

We are looking at ways to improve training for the Customer Service Operations Team and feel it is important to have your input as fellow team members.

Please take a moment to provide your constructive feedback.

Name (optional): 

  1. If you were to receive more training, what topic/s would you want it on?
    Customer Service
    Product Knowledge
    Sales Techniques

  1. What three things do you see as integral to your role as a Customer Service Operations Officer?

  1. If we were to employ more staff, what do you think the training should include?

  1. What is the hardest part of your job?

  1. What do you feel is important to include in the training schedule for new employees?

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