Sales and Service New Hire Training Evaluation- Emily Sellevaag 10-25-2010 through 11-12-2010

Part of Alliance Data's mission is to create exceptional value. This is an opportunity to support our mission by providing us with feedback. This evaluation will help us create exceptional training for other associates by initiating change, building/keeping relationships, and exchanging ideas, which will result in better business solutions for everyone. Please answer the following questions for the training you just completed. Thank you.


A red asterisk (*) indicates required questions.

  1. Open communication was encouraged in the training class.*
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. Comments (Question 1):*


  1. The content of the class was clear and easy to understand.*
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. Comments (Question 3):*


  1. The training objectives were communicated and met.*
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. Comments (Question 5):*


  1. The pace of the class was appropriate for me to gain an understanding of the material.*
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. Comments (Question 7):*


  1. The length of the course was appropriate for the material covered.*
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. Comments (Question 9):*


  1. The materials used were appropriate and easy to follow.*
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. Comments (Question 11):*


  1. The activities were helpful in reinforcing the material covered.*
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. Comments (Question 13):*


  1. The facilitator provided ample feedback throughout training that was positive and encouraging.*
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. Comments (Question 15):*


  1. The facilitator dealt with problems and concerns raised during the training.*
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. Comments (Question 17):*


  1. The facilitator was able to explain the material in a clear, easy-to-understand manner.*
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. Comments (Question 19):*


  1. The facilitator explained how follow-up training would take place.*
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. Comments (Question 21):*


  1. Overall, the trainer was effective.*
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. Comments (Question 23):*


  1. With which area/topic do you feel most comfortable with?*


  1. With which area/topic do you feel least comfortable with?*


  1. On a scale of 1-10, what is your level of confidence as you come out of training? *
     
      1 2 3 4 5 6 7 8 9 10  
    Not Confident  Very Confident





Martha Kennedy