Training improvement survey - MSC Roxas

On a quarterly basis, the Training team will gather feedback from various groups in order to help identify improvement areas in the way we train new-hires and update the programs on new information.

Please respond to this survey as honestly as possible. Any form of feedback is most welcome. Thanks!

Name (optional): 


A red asterisk (*) indicates required questions.


  1. From the training that you received on new updates recently, what topic do you need a refresher on?*
    New Call Handling
    LogMeIn (TOCCS FOH)
    ER1004
    (Postpaid / Prepaid) MIDs
    $0 MRO
    ROVE
    Others


  1. If one of your answers to the previous question is OTHERS, please state topics you wish to receive supplemental training on.


  1. Do you think new-hires are being trained well?*
    Yes
    No


  1. If your answer to the previous question is NO, please state observed gaps and cite recommendations to improve.


  1. What other supplementary training tools / methods would you like to see for a better learning experience?*


  1. Do you have any other comments or suggestions which could help make Training delivery better?