EquipTrack - End User Questionnaire

Business Objectives

  • Streamline the ordering process
  • lReduce errors associated with duplicate data entry and incomplete order request details
  • Improve communication between the ES and the Customer and between PM and field staff
  • Provide more informative billing reports
  • Simplify the billing process
  • Track outstanding equipment rentals

Name (optional): 

  1. Please indicate your response to the following statements.

            1 2 3 4 5      
      The training/tutorial clearly and correctly explained how to use the application. Strongly Disagree Strongly Agree  
      The application has been accessible and reliable. Strongly Disagree Strongly Agree  
      The application has an intuitive layout and is easy to navigate. Strongly Disagree Strongly Agree  

  1. Do you feel the application met the business objective (see above) it was designed to address?
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree

  1. Please elaborate on why it may not have met its business objectives, otherwise skip to question 4.

  1. How was the rollout of the application communicated to you?

  1. Has this application had a positive impact on work processes (e.g., provides better accessible information, is more time efficient, etc.)?

  1. Overall Comments (include things you like, dislike or would like to see added)