OCC Costco New Hire - March 16 (PC: Shana, LI: Kim)

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  1. The instructor communicated the material in a way I could understand.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly Disagree


  1. The instructor answered questions clearly and completely.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly Disagree


  1. The instructor provided practical examples relevant to the material being taught.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly Disagree


  1. The instructor provided me with suggestions on how to improve my performance.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly Disagree


  1. The instructor clearly communicated performance expectations.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly Disagree


  1. The instructor was a role model by consistently living the Blue Box Values.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly Disagree


  1. The instructor was skilled in handling any classroom disruptions.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly Disagree


  1. Overall I am satisfied with the instructor.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly Disagree


  1. In order to ensure a high skill level of performance is maintained by your instructor, we welcome your feedback both positive or constructive.


  1. The facility provided an appropriate learning environment.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly Disagree


  1. Please provide feedback, comments and suggestions on how we can further enhance our learning facility.


  1. I am confident that I will be able to apply the course content on the job.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly Disagree


  1. The exercises/examples helped me better understand the course content.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly Disagree


  1. The course provided sufficient time to practice skills in class.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly Disagree


  1. Course objective...I am able to sell Balance Transfers.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly Disagree


  1. Course objective...I am able to conduct an outbound Welcome call to Costco Card members.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly Disagree


  1. Course objective...I am able to conduct an outbound Health Check call to Costco Card members.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly Disagree


  1. The length of the course was...
    Too long
    Just right
    Too short


  1. Overall I am satisfied with the course.
    Strongly agree
    Agree
    Neither agree or disagree
    Disagree
    Strongly Disagree


  1. Please provide your feedback or comments both positive or constructive on your overall satisfaction with this course.