SFA Feedback D-34

We value your feedback, please help to improve this SFA period to make it more effective
(Rating 1-4, where 4- excellent... 1-unacceptabe)

Name (optional): 


How would you rate the FUN@WORK activities during SFA?
1 2 3 4


Any additional Information/Feedback regarding SFA that you would like to share, which would help us design SFA to be more effective?


According to you which SLA was given the maximum importance in SFA.

      1 2 3 4    
  AHT   
  Quality   
  Referrals   
  Conversions   


Are you satisfied with your performance in SFA?
Yes
No


Was your contribution to the process recognized adequately? Were you give credit where due?
Yes
No


Please rate the SME's/Team Leads on the following attributes

      1 2 3 4    
  Approachability   
  Product Knowledge   
  Leadership Skills   
  Feedback Methodology   
  Interpersonal Skills   


Rate the following methods of coaching based on their effectiveness?

      1 2 3 4    
  Mock Calls   
  Random Questioning   
  Powerpoint Refreshers   
  Source Card Reading   
  Double Jacking   


Was the management receptive to your idea's and provide you feedback to lead your overall development?
Yes
No


Was the SFA period sufficient to make you comfortable to face production?
Yes
No


Were the targets during the SFA period realistic?
Yes
No


Was the span of control such, that you received individual attention to issues/problems?
Yes
No


Were the feedback delivered to you in a timely manner and helped you to improve?
Yes
No