Caterpillar Survey
Name: 


A red asterisk (*) indicates required questions.

  1. Who is your Caterpillar Team Lead?*
    Africa, Joel
    Beltran, Joseph Eric
    Custodio, Ivy
    De Guzman, Janice
    Fernando, Naelah
    Katie Almeda
    Mac, Gino
    Reyes, Oliver
    Tibor, Aleta
    Usona, Marjorie
    Velasquez, Jehiel
    Hulleza, April
    Katie Almeda
    Villacorte, Edwin


  1. Who are your Caterpillar SMEs?*
    Mercado, Jovelyn
    Medrano, Kristofer Alfred
    Ouano, Maria Isabel
    Maghirang, Queena
    Tagalog, Princess
    Dimaculangan, Von Amiel
    Magpantay, Argel
    Antona, Maria Katriona
    Caiga, Melody
    Moog, Myrene Eunice
    Velasquez, Loreleo Jr.
    Babasa, Wennie
    Motas, Maritess
    Cuevas, Jordan Mitchell
    Dimaculangan, Jenny Jane
    Manalo, Melie
    Mayor, Emman George
    Mendoza, Ma Leilannie
    Rivera, Cathrine
    Sanchez, Ben Mar
    Din, Rhea
    Austria,  Ma. Veronica
    Labordo, Aaron Anthony
    Aspa, Daphne
    Villanueva, Maria Regina
    Mungcal, Ruth
    Remoquillo, Lorena
    Tanghal, Peter Paulo
    Trinos, Yvette
    Solis, Paul Jason
    Naval, Socrates Dwight
    Cepeda, Jerome
    Paz, Kathlene
    Cabanisas, Agnes Liberty


  1. How helpful was the Team Lead coaching in preparing you for your new role? *
     
      1 2 3 4 5     Coaching Did Not Occur
    Very Helpful  Not At All Helpful  


  1. Please indicate your level of agreement with the following statements regarding your Team Lead.*

            1 2 3 4 5      
      My team lead has been engaged and supportive during my first few weeks in production. Strongly agree  Strongly disagree  
      My team lead explains my metrics thoroughly and the behaviors that I need to demonstrate on my calls to achieve customer advocacy. Strongly agree  Strongly disagree  
      My team Lead and I listen to my calls frequently and he/she coaches me on my performance. Strongly agree  Strongly disagree  
      My team lead has a positive attitude and is able to motivate me. Strongly agree  Strongly disagree  
      My team lead is readily available, approachable and is friendly when I interact with him/her. He/She also accepts my escalation calls as necessary. Strongly agree  Strongly disagree  
      My team lead understands my personal strengths and areas of opportunities and is able to address these accordingly. Strongly agree  Strongly disagree  
      He/she has good knowledge of the program metrics, products and processes. Strongly agree  Strongly disagree  
      My team lead is an EOP advocate. Strongly agree  Strongly disagree  


  1. Please indicate your level of agreement with the following statements regarding your SME:*

            1 2 3 4 5      
      My SME has been engaged and supportive during my first few weeks in production. Strongly agree  Strongly disagree  
      My SME provides immediate feedback after he/she listens to my call. Strongly agree  Strongly disagree  
      My SME has a positive attitude and is able to motivate the team. Strongly agree  Strongly disagree  
      My SME is readily available, approachable and is friendly when I interact with him/her. Strongly agree  Strongly disagree  
      My SME has good knowledge of the program metrics, products and processes. Strongly agree  Strongly disagree  
      My SME is an EOP advocate. Strongly agree  Strongly disagree  


  1. Please write your recommendations on how we can make the Caterpillar project a better experience in preparing you for your role.*


  1. On a scale of 1-10, how likely are you to recommend your Team Lead to another new hire wave? Please explain your answer on the next number.*
     
      1 2 3 4 5 6 7 8 9 10  
    1  10


  1. Explanation to question number 7


  1. On a scale of 1-10, how likely are you to recommend your SME to another new hire wave? Please explain your answer on the next number.*
     
      1 2 3 4 5 6 7 8 9 10  
    1  10


  1. Explanation to question number 9





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