InterFACE Secret Shopper Feedback Form

Please fill out ALL questions and provide a brief comment or explanation if necessary.

Name


A red asterisk (*) indicates required questions.


  1. Where was the InterFACE kiosk located?*


  1. What date did you visit the InterFACE kiosk?*


  1. What was the name of the InterFACE Recruiter that you spoke with?*


  1. The Interface Recruiter I spoke with addressed me professionally*
    Yes
    No


  1. The Interface recruiter I spoke with was friendly and excited*
    Yes
    No


  1. The Interface recruiter I spoke with explained InterFACE is a “Talent Marketing Company”*
    Yes
    No


  1. The Interface recruiter I spoke with explained that InterFACE is NOT a School or Agency*
    Yes
    No


  1. The Interface recruiter I spoke with informed me of a “No Cost Evaluation”*
    Yes
    No


  1. The Interface recruiter I spoke with attempted to gather my information*
    Yes
    No


  1. The Interface recruiter I spoke with explained that I will be contacted to schedule an appointment for the No Cost Evaluation*
    Yes
    No


  1. The Interface recruiter I spoke with told me I would receive a phone call within the next few days.*
    Yes
    No


  1. The Interface recruiter I spoke with asked me my schedule/availability for the next few days*
    Yes
    No


  1. The Interface recruiter I spoke with explained where the InterFACE office is located*
    Yes
    No


  1. The Interface recruiter I spoke with requested more than 1 contact phone number*
    Yes
    No


  1. The Interface recruiter I spoke with did NOT guarantee a job or work.*
    True
    False


  1. The Interface recruiter I spoke with did NOT promise compensation or pay for this process.*
    True
    False


  1. My overall experience was good and I would suggest InterFACE to friends & family.*
    Yes
    No


  1. My impression of the InterFACE kiosk is*
    There is a lot of activity
    Not many customers


  1. The InterFACE kiosk's atmosphere was*
    Lively atmosphere
    Quiet and subdued atmosphere


  1. Visually, the InterFACE kiosk was*
    Visually appealing
    Visually unappealing


  1. The environment of the InterFACE kiosk was*
    Warm and inviting
    Cold and impersonal


  1. The InterFACE recruiter was*
    Energetic and personable
    NOT energetic and personable


  1. The InterFACE recruiter*
    Looked and dressed professionally
    Did NOT look professional


  1. Please explain how the InterFACE recruiter presented our company*


  1. Describe Your Customer Experience
    (commenting on items such as staff demeanor, timeliness, staff
    knowledge and efficiency, integration issues, forms you were required to complete, etc.)
    *